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Frequently asked questions
SOFTWARE PURCHASE DELIVERY PROCESS
"After your purchase, we prioritize speed and security. To avoid back-and-forth delays and ensure your immediate, personal access, we provision the software under a new, dedicated email account created specifically for your license. You will immediately receive the new email address and its password, along with your software's login credentials. You can and should change both the email and software passwords later for better security."
What kind of support do you offer?
"We provide comprehensive after-sales support for any product issues you face. Our team is here to help with troubles related to setup, activation, or usage. We ensure a smooth experience and fully cover problems if something goes wrong. We are available via dedicated WhatsApp support during business hours."
How can you offer premium software and assets at such affordable prices?
"The licenses we provide are 100% genuine and come directly from the official software website, purchased through volume license agreements which allow us to offer deep discounts. These licenses activate a private, non-shared account with all official features. "
What's your refund policy?
"We prioritize a working product and offer a 30-day money-back guarantee if an item fails to deliver or activate. If an issue occurs, we will first provide a new item or a replacement license. If a satisfactory resolution is not possible, we will process a full refund."